Shipping policy

Shipping Information

Modern Office has dedicated professional assembly and delivery teams.  We personally handle delivery and assembly of most of our orders in Gauteng and certain surrounding areas.  

Here's what you need to know about our shipping process:

Delivery Timeframe:  

Standard Orders - For in-stock items, you can expect your order to be delivered within 2-10 business days. 

Certain desks and patio furniture are locally manufactured and made to order - these items carry a lead time of 2-3 weeks.  This will be indicated within the product description of the respective products. 

For custom orders, the delivery time may vary depending on manufacturing time. Rest assured, we'll keep you updated on the progress of your custom order to ensure transparency and peace of mind. 

Shipping Charges: 

We offer free delivery on all office chairs, in Gauteng. 

We offer delivery subject to the below terms and conditions: 

Certain furniture, desks, boardroom and reception furniture are exclusively available for purchase and delivery to Gauteng customers and certain surrounding areas. This is because on-site assembly and installation are required, and our expert team is located in Gauteng. A professional installation and delivery fee applies.

The shipping charges for all other products, and all products shipped out of Gauteng, are calculated based on your location, the weight, and dimensions of the items in your order, as well as whether the furniture is delivered assembled or not.  Please do not hesitate to contact us if you have any questions.  Certain products are not available for shipping out of Gauteng and Surrounding areas. 

Delivery to rural or outlying areas may incur additional charges. Modern Office reserves the right to apply a surcharge for deliveries made to locations considered outside of standard service areas. These additional fees help cover the extra costs associated with transporting your order to harder-to-reach locations. Customers will be informed of any such surcharges and must approve the additional cost before the order is dispatched. This policy ensures transparency and fairness in our delivery service, allowing us to maintain the quality and efficiency of our deliveries across all regions.

We're dedicated to delivering your office furniture in a timely and efficient manner, ensuring that you receive your order in pristine condition. If you have any questions or specific shipping requirements, please don't hesitate to reach out to our customer service team. Your satisfaction is our priority, and we're here to assist you every step of the way. Thank you for choosing Modern Office for your workspace needs.

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